8 Replies Latest reply on Jul 28, 2015 8:54 AM by eric.cote@ginkostudio.ca

    Indesign CC 2015 Crash on Startup

    Grasmier

      Hi,

       

      Since this morning, InDesign CC 2015 crashes on startup (i.e. "InDesign has stopped working")

      We are using Windows 7 based systems and also have After Effects, Photoshop and Illustrator installed in our company.

      I have attempted the following:

       

      - Login / Logout of Creative Cloud

      - Reinstalling InDesign

      - Clearing the preferences on startup

      - Updating to the latest version of InDesign (this morning)

       

      The following error is displayed in the Windows Event Viewer:

       

      Faulting application name: InDesign.exe, version: 11.0.1.105, time stamp: 0x558af41f

      Faulting module name: LINKS.RPLN, version: 11.0.1.105, time stamp: 0x558af7e2

      Exception code: 0xc0000005

      Fault offset: 0x0000000000018d0d

      Faulting process id: 0x15a4

       

      Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2015\Required\LINKS.RPLN

       

      Any help would be appreciated.