1 Reply Latest reply on Jul 17, 2015 6:45 AM by paulb64221218

    Trying to launch Character Animator...

    paulb64221218

      Trying to launch Character Animator from After effects, then a dialogue box appears with the following message 'Licensing has failed because an active After Effects CC 2015 installation could not be found. Please reinstall After Effects and launch it to sign into Creative Cloud.'

       

      I have done this a couple of times, but still wont launch. Any ideas why?