2 Replies Latest reply on Jul 17, 2015 7:44 AM by LeeStevenson

    Transferring indesign between laptops

    LeeStevenson

      Hi

       

      I used to run indesign CS5 on my old laptop.  I now have a new laptop and want to transfer indesign on to it.  I have installed indesign CC2014 as that seems to be the only version available from the Adobe cloud(?).

      However when I try to activate using the originally supplied serial number I get the error "the serial number you entered is invalid.  Please try again.  If the problem persists, contact customer support".

      Adobe online chat have told me to post here for a solution.

      I would either like a link to download indesign CS5 that my existing serial number will work with, or a new serial number that will work with the CC2014 version.

      Any help would be appreciated.

       

      Thanks

       

      Lee