Don't open the file in Apple Preview. Use Acrobat Reader or Adobe Acrobat.
I am having the exact same problem, regardless of whether I open the reader extended PDF in Apple Preview or any Acrobat version I have. I never had any issues with this before. Any suggestions? I am a doing something wrong or is this a software bug?
1 person found this helpful
I think I figured it out.
When you open your document to create a fillable pdf, Acrobat will ask if if the from requires signature. Leave this box unchecked. If the box is checked, you can only create e-signature fields. If the box is unchecked you will see an icon to create a signature field that looks like this:
Use this tool to create signature fields that behave the way we expect.
Hope this helps.