9 Replies Latest reply on Mar 28, 2016 2:50 PM by Mr Crustacean

    Multiple Lightroom mobile Device folders & Sync Problems LRCC & LR Mobile.

    Mr Crustacean

      I am running Lightroom CC on a Windows 7 PC and files will not sync between my Samsung Android phone and the LR desktop program.

       

      I can upload Collections to the Cloud and they are visible on my mobile and also within a web browser. However any attempts to sync files from my mobile to LRCC, just results in a notification telling me files are syncing.

      I currently have 41 files syncing to LRCC.

       

      I don't know if it is connected but LRCC has also created multiple Lightroom mobile Device folders which contain no images and cannot be deleted/removed?

       

      I have tried all the suggested fixes: sync.lrdata file deleted; mobile application re-installed and all data deleted via LRCC.

       

      Any suggestions would be most appreciated.

       

      Kind regards,Capture 18.07.15.PNG

       

       

      Pat