I have still not figured a way of resolving this issue?
Nothing I do seems to resolve the matter anybody at Adobe who can help please?
Which phone and Android version? Those photos you synced from LR Mobile, are all of them visible on LR Web?
My phone is a Samsung S4 GT19505, running Android Lollipop 5.0.1 - photos taken with the mobile or files stored on the phone sync to LR Web and LR Mobile but not the desktop. LR CC just shows files syncing but no photos appear in the folder.
Could you please send me a LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button
I have this problem too -- my single mobile device creates a new folder every time it syncs. I can't even figure out the logic. Following this thread.
Did you ever get to the bottom of this? I have another user with the same issue.
Thank you for your efforts.
The "device folders" are not a problem themselves, but wondering why is. Fear that Lightroom is about to commit some outrage is the biggest problem.
Again I thank you,
Has this problem ever been resolved? I too have multiple -- six at last count -- device folders (the folder in which a sync places photos seems random). I know I can now, with the latest CC release, assign a folder for syncing, but I would really like to get my LR folder window cleaned up as well.
Thanks for any help!
The problem is now resolved, but I had to send a copy of my Lightroom catalog to Adobe to work some magic on it.
Sorry I can't be any more help as it appeared the cause of the problems was an issue with the Lightroom catalog.