2 Replies Latest reply on Dec 28, 2006 1:29 PM by MarkAJohnson

    X5.0.1 Update Error

    MarkAJohnson
      We are trying to generate Printed Documentation from RoboHelp which required us to update Word (we upgraded to 2003) and Robohelp (to X5.0.1).

      When I try to update to X5.0.1, the installer reports "Setup could not find a file on the specified path or disk. Please check that the proper disk is inserted or specify a new path."

      Unable to locate file C:\DOCUME~...<path info>\Temp\_is3A\RoboHelp Office X5.0.1 Update .msi."

      Then I get a Error 1706 message - "No valid source cound be found" followed by a

      Feature transfer error: "1603 Fatal error during installation...Consult Windows Installer Help (Msi.chm) or MSDN for more information.

      Has anyone else seen this or have an idea how to solve this?

      Thanks in advance!
      -Mark