Which exact version of LR are you using?
Which OS and what version?
Which camera are you importing from?
Raw or JPG?
Card reader or directly connecting the camera?
What error messages are you getting?
What exactly happens when you try importing the files?
Thanks for your questions.
I'm using LR 5
Windows 7 on a desktop
Importing from Canon 6D
Directly into the card reader in the computer
No error message, it just sits there with the bar not moving
When I set up the import it all goes smoothly, but nothing actually happens when I hit download.
Can you see the card contents in File Explorer?
I was having some card reader problems last night on my Win7 box. Unplugging the reader and plugging it back in solved the problem.
Yep, I sure can see the card reader, I can select the photos I want and rename them, and then I click Import, that's when nothing happens.
It was fine until I upgraded to CC.
It's also fine with I use Bridge.