2 Replies Latest reply on Jul 19, 2015 8:30 AM by A.T. Romano

    Deinstallion nicht möglich

    jensn90261390

      Guten Tag! Leider muss ich Photoshop 13 und Premiere Elements deinstallieren. Leider ist dies nicht möglich und werde gezwungen den Aplikationsmanager zu installieren. Dies ist jedoch auch nicht möglich , weil ich dann einen Adobe Support Advisor runterladen soll, den es aber nicht mehr gibt. Bin echt sauer das ich wegen einer fehlerhaften Adobe Software den PC plattmachen soll. Sicher Adobe will nur seine Cloud verkaufen und die restlichen Produkte dürfen anscheinend nicht mehr verwendet werden!

       

      Bitte um Hilfe

        • 1. Re: Deinstallion nicht möglich
          Steve Grisetti Adobe Community Professional

          Are you using a Windows or a MacIntosh computer? Both include an uninstall program for removing it from your computer.

          • 2. Re: Deinstallion nicht möglich
            A.T. Romano Level 7

            jensn

             

            Since the Windows computer offers uninstall of Premiere Elements and Photoshop Elements (any version) using the Control Panel/Programs/Uninstall Program and you say that you cannot uninstall these programs, I am wondering if your question has lost something in the translation.

             

            There is a difference between Deactivate a program and uninstall. I am wondering if you are returning these programs to Adobe and are being asked to Deactivate the program before uninstall. If that is the case, then you Deactivate the program by going to an opened 13 project's Help Menu/ and click on Sign Out. Then you go to Control Panel for the Uninstall. Does any of that apply to your situation?

             

            If not, and you have programs that will not uninstall the normal Control Panel way, there are numerous program that can be used to force the uninstall. I offer for informational purposes (non promotional reasons) the program named

            Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall probl…

             

            Either way, be sure to Deactivate the programs before Uninstall.

             

            Please consider.

             

            ATR

             

            Add On...If you need the Adobe Application Manager for any reason, I use the following link for Premiere Elements

            http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

            in spite of the CC in the description of the download. It works for Premiere Elements purposes.