1 Reply Latest reply on Jul 19, 2015 9:08 AM by kglad

    Adobe CC subscription problem after update

    edouards53668282

      Hello everyone,

       

      so i had this problem, the creative cloud told me i had updates , so i updated Photoshop cc

       

      then i tried to start it, but it told me i didn't have any subscription so i can only use the trial version.

       

      The point is i already have that annual subscription for both lightroom and photoshop , and there's no problem with lightroom.

       

      I tried to delete and re-install it, nothing happened

       

      i'm using a mac if it helps .

       

      Best regards

      -Ed