3 Replies Latest reply on Jul 22, 2015 12:42 AM by Carm01

    Cannot progress past Step 2 of Flash and DC install/updates - Mozilla 39.0

    Dre_Aotea

      Hi all,

       

      Running Intel i7-3610QM @ 2.3GHz, Mozilla 39.0, Windows 7......

       

      Having issues progressing past "Run the File"... Saves binary etc but after running the file 'Adobe Download Manager' comes up BLANK everytime and never comes up with anything.  If I cose the dwnld manager folder/icon and it opens Adobe in Explorer.

       

      Gone through FAQ's, a few forum queries that have already been answered and troubleshooted their suggestions, ie; enabled plug-in, but still no luck.  Have tried going through Explorer AND Chrome, still nothing?

       

      Managed to update different programs since but stuck with Adobe Flash and DC.

       

      I'm stumped as to where to go from here?