1 Reply Latest reply on Jul 21, 2015 5:52 AM by firstn95602686

    Lightroom 6 crashing at start up - posted solutions did not work. please help

    firstn95602686

      HI,

       

      Machine Specs:

      Surface Pro 3

      intel i7,

      Windows 8.1 ,

      8GB ram.

       

      The application crashes on start up. Splash screen shows but when I hover the mouse or click on the application I get ' Not Responding'. Things that I tried: renaming the preferences file, deleting the catalog .lock file, updating windows 8.1.

       

      Any other things I can try?

       

      TIA