I have done so, but when I go onto manage applications - it says I have a free membership, when it isn't as I am being billed £15 each month - and there is no option to cancel it. So how do I cancel it?
If you are getting billed for any product it might be possible product is registered with some other email address.
So our support team will find out the details and help you with the cancellation.
You can contact chat support here for cancellation Contact Customer Care
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