15 Replies Latest reply on Dec 7, 2016 6:04 AM by Nanaky

    Unable to deauthorize ADE 4.0.3.117585

    hubertb80826909

      Hi

      I want to deauthorize ADE 4.0.3.117585 because I cannot load any downloaded eBooks from my public library any more.

      BTW: I did install a new system harddisk some days ago and had to apply a 4 week old backup.

       

      Ctl-Shft-I pretends that the computer is authorized, although I cannot read any downloaded ebook.

       

      When I use the dialog initiated by Ctl-Shft-D and enter my password I get a message:

      “Could not delete athorization. Please try again later.”

       

      The password I use enables me to logon to the Adobe ID site. So I guess it is right.

       

      HELP needed!


      Hubert