15 Replies Latest reply on Dec 7, 2016 6:04 AM by Nanaky

    Unable to deauthorize ADE



      I want to deauthorize ADE because I cannot load any downloaded eBooks from my public library any more.

      BTW: I did install a new system harddisk some days ago and had to apply a 4 week old backup.


      Ctl-Shft-I pretends that the computer is authorized, although I cannot read any downloaded ebook.


      When I use the dialog initiated by Ctl-Shft-D and enter my password I get a message:

      “Could not delete athorization. Please try again later.”


      The password I use enables me to logon to the Adobe ID site. So I guess it is right.


      HELP needed!