6 Replies Latest reply on Nov 26, 2016 8:33 AM by Asillett

    suddenly can't import photos into LR CC

    shannonr76223406 Level 1

      I recently replaced my Macbook Pro with a 2015, operating OS X Yosemite 10.10.4.  All computer and CC software is up to date.

      I have been running LR with no problems, and have previously successfully imported photos from a camera card.  Yesterday I tried to import from a card and was initially told that the file format was unsupported.  I tried again and didn't receive any error messages other than that the files couldn't be imported into the selected folder.  I downloaded the photos onto my desktop and tried importing from there, no luck.  Tried changing destination folders, nothing.  Tried importing different files from elsewhere on my hard-drive, same result.  Ideas please??