2 Replies Latest reply on Apr 15, 2016 2:45 AM by Nanaky

    E_ADEPT_REQUEST_EXPIRED

    h0llieah

      What does this mean? I'm trying to access books that I've already purchased and when I try to authenticate my computer with my (verified) account it refuses to do so!

       

      Please help if you can. Thank you

        • 1. Re: E_ADEPT_REQUEST_EXPIRED
          cathya1607

          Hi h0llieah

           

          Had this problem today and this is the first time I'm using ADE, so I'm a complete newbee.

           

          After fussing around with timezones (per the online help suggested solution) and even contemplating trying every single timezone availalble, I re-downloaded the item (my item is a borrowed eBook) and the download started.  (Now I need to resolve an E_STREAM_ERROR)

           

          Try downloading the item again - hope you have more luck than I'm having.

           

          Cheers

          Cathy

          • 2. Re: E_ADEPT_REQUEST_EXPIRED
            Nanaky Level 5

            E_STREAM_ERROR is a error with the download server of the eBook. Try a other internet browser and if not work should contact the reseller of the eBook to check the server.