5 Replies Latest reply on Jun 22, 2016 1:07 PM by Peter Spier

    InDesign faults

    kennedyg45462230

      Faulting application name: InDesign.exe, version: 11.0.1.105, time stamp: 0x558af41f

      Faulting module name: Public.dll, version: 11.0.1.105, time stamp: 0x558af32b

      Exception code: 0xc0000005

      Fault offset: 0x00000000000787b4

      Faulting process id: 0x180c

      Faulting application start time: 0x01d0c3e66dec4a60

      Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe

      Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2015\Public.dll

      Report Id: 1025e9ad-2fdb-11e5-8ac7-f8bc128a3c9f

       

      Error repeats.

      Windows 7 Pro with 8 GB of memory.

      - Re-installed InDesign DC by uninstall/reinstall

      - Reset preferences

      - Ran diagnostics on hardware.  All passed.

       

      Event ID 1000