2 Replies Latest reply on Aug 12, 2015 6:42 PM by trungpt

    Record video function in Presenter 10 does not work. When I try to run it, I get an error message: "Adobe Presenter has encountered an unexpected problem. Try saving your work to anew file and restart PowerPoint.If the problem persists, consult with the H

    davidc21815374

      Record video function in Presenter 10 does not work. When I try to run it, I get an error message: "Adobe Presenter has encountered an unexpected problem. Try saving your work to anew file and restart PowerPoint.If the problem persists, consult with the Help menu item, or contact support at http://www.dobe.com/support/presenter." None of this advice works. What should I do next?