1 Reply Latest reply on Jul 22, 2015 4:50 PM by Todd_Kopriva

    keep getting this error when launching aftereffects

    kirab37454851

      "warning: Error while accessing the preference files inside /Users/xxxxx/Library/Preferences/Adobe/After Effects/13.5, please verify the file permissions and try again."

       

      can't seem to start aftereffects without this message

       

      please help