1 Reply Latest reply on Jul 22, 2015 7:09 PM by A.T. Romano

    can anyone help me


      i have elements 13 and im trying to burn a movie and every time i try and do it the percentage gets to 68% every time then it stops with no error codes but will not finish any further than that.

        • 1. Re: can anyone help me
          A.T. Romano Level 7



          What computer operating system is involved? Have you updated 13 to 13.1 yet using an opened project's Help Menu/Updates? If not, please do that?

          What are you doing, burn to

          DVD-VIDEO standard or widescreen on DVD disc

          AVCHD on DVD disc

          Blu-ray disk format on Blu-ray disc

          Whatever the case, please evaluate the situation with and with the "Use Hardware Acceleration (works on Intel HD Graphics 2000 or higher) preferences disabled.


          Where is the burn to stopping

          Encoding menu...

          Encoding media

          Compiling media

          Burning to disc?


          Do you have the latest version of QuickTime installed on your computer along with Premiere Elements and are you running the programs as administrator?


          Does the project have menus? If so, which menu theme, how many Timeline markers...any stop marker at the end of the last item of the Timeline?


          If you cannot burn to disc, can you burn to folder?


          Please review, consider, and supply more details. We will be watching for your progress as your schedule permits.


          Thank you.