1 Reply Latest reply on Jul 22, 2015 10:53 PM by Sheena Kaul

    Creative cloud comes up faint in top panel and disappear without opening.

    Langeraad

      Hi there,

       

      I am having trouble with the new 2015 Creative Cloud app. I downloaded and installed it, but it is not opening up. It makes a short appearance in the top task bar, and disappear again.

      My operating system is OS X Yosemite 10.10.4.

      I downloaded the Adobe cleaner tool and followed instructions, as-well-as deleting the op.db file and also emptied the OOBE folder.

      I also updated Java and Yosemite.

       

      I am on a student monthly subscription and when I download Photoshop it says downloading started. The icon appear again briefly in the task bar and disappear again.

       

      Please help.

       

      Thank you,

      Leon