2 Replies Latest reply on Jul 23, 2015 7:26 AM by Rajashree Bhattacharya

I cancelled my monthly account but I'm still be charged! What should I do?

isabelb64811656 Jul 23, 2015 5:26 AM

I cancelled my account but my parent's are still being charged! This is driving me insane

1. Re: I cancelled my monthly account but I'm still be charged! What should I do?

VarunS Jul 23, 2015 5:30 AM (in response to isabelb64811656)

Kindly contact Adobe Support : Contact Customer Care

Thanks
Varun
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2. Re: I cancelled my monthly account but I'm still be charged! What should I do?

Rajashree Bhattacharya Jul 23, 2015 7:26 AM (in response to isabelb64811656)

I checked the CC registered to this Adobe ID, the CC purchased on the below date is suspended & there are no charges for the subsequent months.
23/05/2015

Let us know if there was any other CC registered to another Adobe ID purchased on different date.

Regards
Rajashree
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23/05/2015

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