no. i deleted the trial version. En reinstalled, but still the same
Check the 'hosts' file
Location of 'Hosts' file
In Windows :-- C:\Windows\System32\drivers\etc\hosts Open it using 'Notepad'
In Mac :-- Open Finder window --->on the top click on 'Go' ---> click on 'Go to folder' ---> type '/etc' ---> open hosts file with textedit.
If you see any Adobe entries in the hosts file simply delete all those entries and then save the file.
Now launch the software ---> click on license this software ---sign in
Hope this helps.
Can you send also printscreens please?
I need to tell that I have also photoshop and that is working correctly
I see in the Team: 2 license: photoshop is active and the other is not active, but can be shared