6 Replies Latest reply on Jul 23, 2015 12:46 PM by RickyMarziliano
      • 1. Re: InDesign CC 2015 is quitting unexpectely, serious error was detected...HELP !!
        Peter Spier Most Valuable Participant (Moderator)

        Post the crash report on Pastebin.com and put a link here and we can see if it gives a clue.

        • 2. Re: InDesign CC 2015 is quitting unexpectely, serious error was detected...HELP !!
          RickyMarziliano Level 1

          Thanks for the quick reply. (I've posted some snapshots in my posting here)

          Never done that...how do I go about it?

          • 3. Re: InDesign CC 2015 is quitting unexpectely, serious error was detected...HELP !!
            Peter Spier Most Valuable Participant (Moderator)

            Your snapshots don't have any real information in them. You need to find the real crash report (sorry, I'm a windows user and don't know where they get stored on Mac), then post it someplace (pastebin.com is a good place to do it), then provide a link to it so we can read it.

            • 4. Re: InDesign CC 2015 is quitting unexpectely, serious error was detected...HELP !!
              RickyMarziliano Level 1

              See below the crash report :

               

               

               

              Adobe InDesign CC 2015 [11470]

              Path:            /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015
              Identifier:      com.adobe.InDesign
              Version:         11.0.0.72 (11000)
              Code Type:       X86-64 (Native)
              Parent Process:  ??? [1]
              Responsible:     Adobe InDesign CC 2015 [11470]
              User ID:         501

               

              Date/Time:       2015-07-23 11:42:02.840 -0400
              OS Version:      Mac OS X 10.10.3 (14D136)
              Report Version:  11
              Anonymous UUID:  39C91044-EF36-EB06-7EB8-ED30F5145110

               

              Sleep/Wake UUID: 6E09F67E-A34F-4E74-A40D-361A3A5B5050

               

              Time Awake Since Boot: 25000 seconds

              Time Since Wake: 6800 seconds

               

              Crashed Thread:  0  Dispatch queue: com.apple.main-thread

               

              Exception Type:  EXC_CRASH (SIGSEGV)
              Exception Codes: 0x0000000000000000, 0x0000000000000000

               

              Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

              0   libsystem_kernel.dylib 0x00007fff84b6bc82 __kill + 10

              1   com.adobe.InDesign.AppFramework    0x0000000112b5309d 0x112b45000 + 57501

              2   PublicLib.dylib        0x00000001058a9170 CmdUtils::ProcessCommand(ICommand*) + 64

              3   com.adobe.InDesign.Document Framework    0x0000000113cf10cd 0x113ce2000 + 61645

              4   com.adobe.InDesign.Document Actions    0x0000000113cb3c57 0x113cb2000 + 7255

              5   PublicLib.dylib        0x00000001058aa251 Command::DoImmediate(short) + 65
              6   com.adobe.InDesign.Utilities0x000000011a94c197 0x11a94a000 + 8599
              7   com.adobe.InDesign.Utilities0x000000011a94c345 0x11a94a000 + 9029

              8   com.adobe.InDesign.AppFramework    0x0000000112b53815 0x112b45000 + 59413

              9   PublicLib.dylib        0x00000001058a9170 CmdUtils::ProcessCommand(ICommand*) + 64

              10  com.adobe.InDesign.Document Actions    0x0000000113cba875 0x113cb2000 + 34933

              11  com.adobe.InDesign.Open Place     0x0000000115ed8b7f 0x115ecd000 + 47999

              12  com.adobe.InDesign.Open Place     0x0000000115ed812e 0x115ecd000 + 45358

              13  com.adobe.InDesign.Open Place     0x0000000115ece22c 0x115ecd000 + 4652

              14  com.adobe.InDesign.Open Place     0x0000000115ecf0ec 0x115ecd000 + 8428

              15  PublicLib.dylib        0x00000001058aa251 Command::DoImmediate(short) + 65
              16  com.adobe.InDesign.Utilities0x000000011a94c197 0x11a94a000 + 8599
              17  com.adobe.InDesign.Utilities0x000000011a94c345 0x11a94a000 + 9029

              18  com.adobe.InDesign.AppFramework    0x0000000112b53815 0x112b45000 + 59413

              19  PublicLib.dylib        0x00000001058a9170 CmdUtils::ProcessCommand(ICommand*) + 64

              20  com.adobe.InDesign.Import Export UI    0x0000000115349733 0x115340000 + 38707

              21  PublicLib.dylib        0x00000001058aa251 Command::DoImmediate(short) + 65
              22  com.adobe.InDesign.Utilities0x000000011a94c197 0x11a94a000 + 8599
              23  com.adobe.InDesign.Utilities0x000000011a94c345 0x11a94a000 + 9029

              24  com.adobe.InDesign.AppFramework    0x0000000112b53815 0x112b45000 + 59413

              25  PublicLib.dylib        0x00000001058a9170 CmdUtils::ProcessCommand(ICommand*) + 64

              26  com.adobe.InDesign.Document Actions    0x0000000113cc7fa9 0x113cb2000 + 90025

              27  com.adobe.InDesign.Document Framework    0x0000000113e26ea3 0x113ce2000 + 1330851

              28  com.adobe.InDesign.AppFramework    0x0000000112bc7b1f 0x112b45000 + 535327

              29  com.adobe.InDesign.AppFramework    0x0000000112bc1e77 0x112b45000 + 511607

              30  com.adobe.InDesign.AppFramework    0x0000000112bc1665 0x112b45000 + 509541

              31  PublicLib.dylib        0x00000001059b8278 CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 504
              32  com.adobe.InDesign.Scripting0x0000000119315652 0x1192eb000 + 173650
              33  com.adobe.InDesign.Scripting0x0000000119312ae6 0x1192eb000 + 162534
              34  com.adobe.InDesign.Scripting0x0000000119313090 0x1192eb000 + 163984

              35  com.adobe.InDesign.Support for AppleScript    0x00000001197ce5c6 0x119798000 + 222662

              36  com.adobe.InDesign.Support for AppleScript    0x00000001197cb6e7 0x119798000 + 210663

              37  com.adobe.InDesign.Support for AppleScript    0x00000001197ca78f 0x119798000 + 206735

              38  com.adobe.InDesign.Support for AppleScript    0x0000000119799a9f 0x119798000 + 6815

              39  com.apple.AE           0x00007fff8578234c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
              40  com.apple.AE           0x00007fff857820c9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
              41  com.apple.AE           0x00007fff85781fd3 aeProcessAppleEvent + 295
              42  com.apple.HIToolbox    0x00007fff91de4c6e AEProcessAppleEvent + 56
              43  com.apple.AppKit       0x00007fff9057eeb2 _DPSNextEvent + 2249
              44  com.apple.AppKit       0x00007fff9057df68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
              45  com.apple.AppKit       0x00007fff90573bf3 -[NSApplication run] + 594
              46  com.adobe.exo.framework0x0000000106eb93b8 exo::app::OS_AppBase::RunEventLoop() + 56

              47  com.adobe.InDesign.AppFramework    0x0000000112c936d3 0x112b45000 + 1369811

              48  com.adobe.InDesign.AppFramework    0x0000000112c9259c 0x112b45000 + 1365404

              49  com.adobe.InDesign     0x000000010444e68d main + 285
              50  libdyld.dylib          0x00007fff83db35c9 start + 1

               

              [trimmed by moderator]

              • 5. Re: InDesign CC 2015 is quitting unexpectely, serious error was detected...HELP !!
                Peter Spier Most Valuable Participant (Moderator)

                In future, pleas do NOT put crash reports directly in the forum. It makes it hard to navigate.

                 

                I don't see a smoking gun, but you should try installing the 11.0.1 update.