6 Replies Latest reply on Jul 27, 2015 8:53 AM by kresho

    Lightroom crashes every time I switch to Develop module.

    kresho

      Hi.

       

      I have a big problem with Lightroom. Every time I switch to Develop module my Lightroom crashes. I did some research and some people were recommending to turn off Use Graphics Processor option, but every time I try to uncheck the box Lightroom crashes. I went as far as reinstalling Windows 7, updating all the drivers, updating CC, and nothing helped. Also, Photoshop works fine. Can anyone please help me resolve this? Thank you! Here's my system info:

       

       

      Lightroom version: CC 2015.1 [ 1025654 ]

      License: Creative Cloud

      Operating system: Windows 7 Ultimate Edition

      Version: 6.1 [7601]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.5 GHz

      Built-in memory: 8075.0 MB

      Real memory available to Lightroom: 8075.0 MB

      Real memory used by Lightroom: 373.5 MB (4.6%)

      Virtual memory used by Lightroom: 349.0 MB

      Memory cache size: 163.6 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080, 2) 1920x1080

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

       

      Graphics Processor Info:

      AMD Radeon HD 6800 Series

       

       

      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 3.3.13397 Core Profile Context 15.200.1046.0

      Renderer: AMD Radeon HD 6800 Series

      LanguageVersion: 4.40

       

       

       

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Users\Kresimir\Pictures\Lightroom\Lightroom Catalog.lrcat

      Settings Folder: C:\Users\Kresimir\AppData\Roaming\Adobe\Lightroom

       

       

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

       

       

      Config.lua flags: None

       

       

      Adapter #1: Vendor : 1002

        Device : 6739

        Subsystem : 3b41043

        Revision : 0

        Video Memory : 1011

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true