i am frm india. am in my first month of paid membershp.
i bcam paid on 29th june.
today on 24th jul 15.01pm , i hv a mail from adobe cc team stating that my membrshp is convrtd frm paid to free.
reason given is- 'because we were unable to bill the credit card on file. '
1 i chkd my card details - they are ok.
2. i spoke to bank - they said no such request sighted on my card.
3. one humble question- when my billing dare is 29th why adobe trying to draw payment on 24th.
4. mine is visa debit card & not a credit card as mentioned in mail - so may be that could b the reason for transactn failure.
5. whatever is the issue - adobe should hv communicated to me b4 convertng my mmbrshp.
concerned authorities pls help.
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
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