3 Replies Latest reply on Jul 24, 2015 5:09 PM by A.T. Romano

    I am receiving eror messages when trying to update from Premier Elements 13 to 13.1. I receive error codes U44M1I200

    barryc74487056

      I just installed and "registered" Premier Elements 13. First of all after finishing an editing project and trying to Save/Render the project to PC:Mpeg, I receive an "Export Error - Error compiling movie - Unknown Error" message. I then later (twice) tried to update Premier Elements 13 to 13.1 but in each case the update failed, logging an error code U44M1I200.

       

      Any suggestions?  The customer service technical chat could not help me. She would not even verify my license registration.

       

      Barry Connick