3 Replies Latest reply on Aug 4, 2015 2:36 PM by carolined32023684

    I can't install the free 30 days trial version of Lightroom.

    carolined32023684

      When i open Lightroom, a message appear:

      An internal error has occurred. Cannot create the required folder: /Users/caroline/ Library/Application Support\ Adobe\ Lightroom/ Filter Presets.


      And then another message appear:

      An error occurred when attemping to change modules.

       

      I tried uninstalling and reinstalling the software but the same thing happens.

       

      Somebody knows how to resolve this?

       

      Merci!