3 Replies Latest reply on Aug 4, 2015 2:36 PM by carolined32023684

    I can't install the free 30 days trial version of Lightroom.


      When i open Lightroom, a message appear:

      An internal error has occurred. Cannot create the required folder: /Users/caroline/ Library/Application Support\ Adobe\ Lightroom/ Filter Presets.

      And then another message appear:

      An error occurred when attemping to change modules.


      I tried uninstalling and reinstalling the software but the same thing happens.


      Somebody knows how to resolve this?