I got the "download error" when I tried to down load the premiere app from the creative cloud, after I paid to adobe.
It says: "unable to reach the adobe servers please check your internet...", my internet is working and I don't know what to do.
Please help me with the problem.
Are you using Windows computer or Mac ?
If possible post screenshot .
Please refer to the link: Creative Cloud activation and sign-in troubleshooting
Additionally, Unable to reach Adobe servers, Please check firewall settings and try again might help.