3 Replies Latest reply on Jul 26, 2015 3:16 PM by trshaner

    Lightroom Constantly Crashes

    danielryanphoto

      Hi,

       

      I've got a serious Lightroom problem at the moment that's really stressing me out as I've got a lot of work to get on with and I can't get it to run for more than 10 minutes at a time without crashing. It does it either flicking between images on the timeline or changing from Library to Develop.

       

      I've tried completely re-installing, resetting preferences, signing out and back in etc. I've also tried turning off Graphics Acceleration BUT it crashes when I de-tick it so it won't turn off.

       

      I've got deadlines to meet and this is really doing my head in - can anyone help?

       

      System info -

       

      Lightroom version: CC 2015.1 [ 1025654 ]

      License: Creative Cloud

      Operating system: Windows 7 Home Premium Edition

      Version: 6.1 [7601]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.5 GHz

      Built-in memory: 16365.2 MB

      Real memory available to Lightroom: 16365.2 MB

      Real memory used by Lightroom: 614.5 MB (3.7%)

      Virtual memory used by Lightroom: 594.7 MB

      Memory cache size: 181.8 MB

      Maximum thread count used by Camera Raw: 8

      Camera Raw SIMD optimization: SSE2,AVX

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1200, 2) 1920x1200

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

       

      Graphics Processor Info:

      AMD Radeon HD 6900 Series

       

      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 3.3.13397 Core Profile Context 15.200.1046.0

      Renderer: AMD Radeon HD 6900 Series

      LanguageVersion: 4.40

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: D:\Lightroom\Lightroom-2.lrcat

      Settings Folder: C:\Users\Daniel Ryan Photo\AppData\Roaming\Adobe\Lightroom

       

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) jf Bulk Develop

      6) Leica Tether Plugin

      7) Nikon Tether Plugin

       

      Config.lua flags: None

       

      Adapter #1: Vendor : 1002

        Device : 6719

        Subsystem : 31241682

        Revision : 0

        Video Memory : 2032

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (ASUS Xonar DG Audio Device)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true