Any help on how to get rid of the following annoying bug
would be much appreciated...
A couple of weeks ago I was surprised to see a window appear
just after I started up Fireworks saying that there was a problem
with my serial number. I entered it all over again, but it still
insisted there was a problem. I found, however, that I could carry
on as usual just by hitting the Cancel button. Sure enough, once
the program loads, there's the serial number listed in the About
Fireworks box. As I noticed the same error happening with
Dreamweaver (they were bought together as part of the Studio suite)
I then contacted Customer Service who assured me that there wasn't
a problem with my serial number or my registration.
It's a minor bug, but annoying all the same. I have a feeling
I can make it disappear if I reinstall the studio suite but I'd
rather not go through all that if there was a simpler way of doing
it. Has anyone else come across this bug before and if so, is there
a fix for it?
The Customer Service people you spoke to would be the best
ones to help on
bugs with the program and how to resolve them. They will
you to some technical support, or at least they should do