I have a new Canon 5 DSR and while i can download the images to latest Apple
Macbook and see them in Browser i just cannot import them into Lightroom catalogue. I get the message
The files are not recognised by the raw format support in Lightroom (62)
You need Lightroom 6 or Lightroom CC 2015 for that camera. What version are you running?
Thanks so much. However I am puzzled. I have lightroom on line and I am told it is up to date but then when i go to top of screen the lightroom symbol and click on that i get the newer edition. Any way what you suggest. works. How do i safely get rid of the out of date version?
Once you have a newer version installed and running, all you have to do is uninstall the older version than normal way you do it with your operating system.