1 Reply Latest reply on Jul 29, 2015 10:49 AM by Pattie-F

    Unexplained printing/memory/crashing issues with CC


      We have a company CC account with only 2 people using it. One of those people has quite a few unexplained issues when using the CC products. Sometimes printing hangs from CC products only. All other software can print fine. (Reboot returns printing functionality.) Sometimes multiple processes are instantiated for the exact same CC thread or they the process doesn't terminate with the program. The build-up causes all of CC to not function, and bogs down the system. Most recently, and this is a new one, Acrobat cause a blue screen and mini-dump. The system it's installed on is Windows 7 (64-bit). I've also ran chkdisk and memcheck to make sure they weren't causing any issues. Anyone have any ideas?