I have used captivate (recently) and could record movies. I
just click "record additional slides", get the wizard and red
frame, adjust the frame, click "Record" and go.
Today when I click "Record" I get the shutter sound and
immediately return to the outline view of the movie I was adding to
with no new slides. I have tried to add to an existing movie,
record from scratch, I get one camera click and go back to where I
The previous recordings were with the free trial version - I
have since purchased captivate, put in license key, etc.