6 Replies Latest reply on Jul 28, 2015 11:38 AM by traceya9191240

    I cant seem to import my images off my camera

    traceya9191240

      I am new to lightroom.. It recognizes my camera, downloads the pics as thumnails, and then when I check the one I want to download, I get an error window, saying "elements organizer cant obtain images from this device, make sure its plugged in properly and that battery is charged and try again".

      So I try it again, same message. Full Battery, Tried 3 different cables, why oh why cant it download my images? Any help is greatly appreciated! Thank you!