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How to setup the client? - Remote Update Manager without AUSST

New Here ,
Jul 29, 2015 Jul 29, 2015

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Hi

I made a update package for the employers that do not have admin rights.

The installation of the package works on my computers when running the setup. (as admin)

I am now going to deploy the update-pageage for the clients, but I feel the link here are missing information:

https://helpx.adobe.com/creative-cloud/packager/using-remote-update-manager.html

Do I need to copy the "RemoteUpdateManager.exe" to the client and run it one time with admin privileges there first?

How to I tell the client where the new package is?

Can I then run the software from my computer to update the clients later?

Regards

Andreas

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Adobe Employee ,
Jul 29, 2015 Jul 29, 2015

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Hi Andreas,

Remote update manager enables the update with out setting up AUSST. You can run the RUM with channel IDs for each application and it should update the app silently.

If you do not want the products/components on client machines to directly download the updates without admin intervention, suppress manual updates while creating the package. For more information on how to do this, see the description of the Configure Package screen in the “Creating Deployment Packages” article.

Remote Update Manager will work whether or not you have suppressed manual updates on client machines.

Thanks,
Ashish

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Community Beginner ,
Sep 03, 2015 Sep 03, 2015

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I hope you don't mind me asking but how exactly do you install RUM? I am on OS X 10.10

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Adobe Employee ,
Sep 03, 2015 Sep 03, 2015

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Hi Dave,

You can follow the instruction by following the link below:

Creative Cloud Help | Using Adobe Remote Update Manager    

Thanks

Mandhir

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Community Beginner ,
Sep 03, 2015 Sep 03, 2015

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Thanks Mandhir but there is no info in that document that says how to install RUM. Unless I am missing something important. It seems to be about how you use it once installed?

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Adobe Employee ,
Sep 04, 2015 Sep 04, 2015

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Dave,

When you install the Creative Cloud packager it generally goes into windows at folder location below:

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities

Thanks

Mandhir

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New Here ,
Sep 01, 2016 Sep 01, 2016

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Hi,

I followed below link to update Adobe Updates remotely

Use Adobe Remote Update Manager

But , as described in that KB RemoteUpdateManager folder will be located at "C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager" location , but it is missing.

Even, Location
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities

is also missing. !


My System is Windows 10 Pro.

Adobe.PNG


Please provide me a solution ASAP.

Mandhir Bhatiaa

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