5 Replies Latest reply on Jul 29, 2015 5:31 PM by Peter Spier

    In Design and Acrobat Crashing


      Hi ever since the last cloud update I have been having issues with not being to export an In Design file to a pdf with the same name. Meaning, If I make a  change to my document, I can't save over the old PDF. It crashes my In Design and Acrobat.


      I have a  damaged file that I really need. In Design crashes every time I go to open it. Message is as follows.


      Help appreciated!- Ashley


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: InDesign.exe

        Application Version:

        Application Timestamp: 55673d21

        Fault Module Name: FONT MANAGER.RPLN

        Fault Module Version:

        Fault Module Timestamp: 55673fb5

        Exception Code: c0000005

        Exception Offset: 000000000006d235

        OS Version: 6.3.9600.

        Locale ID: 1033

        Additional Information 1: 3f85

        Additional Information 2: 3f85581bbe7046c7cf6fec5704653b24

        Additional Information 3: 363a

        Additional Information 4: 363a23c9c2a18ecf9f5cdbdca97df5e0