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Just upgraded (supposedly) to Windows 10 and now Adobe Reader won't start, says that the MSVCP110.dll file is not installed. Do I need to uninstall and reinstall Adobe Reader?
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Hi jamesa1396066,
This is a windows OS specific issue, I will recommend you to contact windows support team.
However I have found a helpful link, please do refer to it Halo Spartan Strike-MSCVP110.dll - Microsoft Community.
Refer to this link Windows 10 and Adobe Creative Cloud for compatibility related query.
Regards,
Aadesh
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Hi jamesa1396066,
1) Please let us know the Adobe Reader version installed on your machine. (Launch Reader -> Go to Help -> About Reader)
2) If you're on a 64 bit machine navigate to "C:\Windows\SysWOW64\" else navigate to "C:\Windows\System32" on 32 bit machines.( If "C:\Windows\SysWOW64" folder exists then you're on a 64 bit machine.)
Search for MSVCP110.dll file. Please let us know if the file exists and the file version. Also, do you have a file: MSVCP120.dll at the same location?
3) In case the file exists then rename the following files: msvcr110.dll and msvcp110.dll ; msvcr120.dll and msvcp120.dll.
4) Go to https://www.microsoft.com/en-in/download/details.aspx?id=30679 ; Select vcredist_x86.exe and download the package.
5) Now double click vcredist_x86.exe and install it. After installation completes check that msvcr110.dll and msvcp110.dll are now installed back.
6) Now launch Adobe Reader.
Please let me know how it goes. Thanks.