I am a new user of RHW. I inherited a file from the previous
TW at the company where I'm consulting, and it is completely a
mess. I keep getting Word Error Code 1257 intermittently when I try
to save the file (and I did consult the knowledge base to find a
fix for it, and then turn all autosave functions in Word off, but
it keeps happening). When I get this error code, it claims that the
file is in use by another process and it won't save. Trying to get
out of the error cycle invariably crashes my machine.
On top of that, when I reopen my projects, all the topic
links are broken and the .cnt file is missing. I have tried
resolving the links, one at a time, and I'm having trouble getting
them inserted in the correct places in the document. Is there any
way to automate or speed up the process? I have a 40 000 word help
document with 288 topics.
Can anyone tell me a) what's going on and why this is
happening, and b) how I can fix it with a minimal amount of pain
and anguish? I have tried manually rebuilding the file (and I got
Word Error 1257 again, then my manually-rebuilt file was
corrupted). I have tried (re)importing the .doc source file into
RHHTML and RHWord, and it crashed both times.
I am using Word 2000. I don't know what version the original
file was built in; the company seems to have several.