1 Reply Latest reply on Aug 1, 2015 2:14 AM by Peter Spier

    adobe cc crash when print is selected

    barbarae62833006 Level 1

      Following is the crash status in OS

      any suggest?

       

       

       

       

      Process:               Adobe InDesign CC 2015 [969]

      Path:                  /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015

      Identifier:            com.adobe.InDesign

      Version:               11.0.1.105 (11010)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe InDesign CC 2015 [969]

      User ID:               501

       

       

      Date/Time:             2015-08-01 11:06:52.431 +0200

      OS Version:            Mac OS X 10.10.4 (14E46)

      Report Version:        11

      Anonymous UUID:        B4A70125-2460-06D5-D238-C6D6FB04E3BF

       

       

       

       

      Time Awake Since Boot: 4900 seconds

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x00003a5ebd7ebec0

       

       

      VM Regions Near 0x3a5ebd7ebec0:

          __LINKEDIT             00001234802f4000-0000123480303000 [   60K] r--/rwx SM=COW  /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRadeonX3000GLD river

      -->

          MALLOC_NANO            0000600000000000-0000600000200000 [ 2048K] rw-/rwx SM=COW

       

       

      Application Specific Information:

      objc_msgSend() selector name: release

      Performing @selector(doPrint:) from sender NSButton 0x600001145070

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libobjc.A.dylib               0x00007fff864ea0dd objc_msgSend + 29

      1   jp.konicaminolta.fw.C652.Core 0x000000012d078b4d ClearPPDUIOption + 135

      2   jp.konicaminolta.fw.C652.Core 0x000000012d078baf DeletePPDUIOption + 22

      3   jp.konicaminolta.fw.C652.Core 0x000000012d06b8ff CTblRelease + 78

      4   jp.konicaminolta.fw.C652.Core 0x000000012d071507 -[KMComWin455E0128_F409_4523_BCCE_A6C10831E6DF terminate] + 124

      5   jp.konicaminolta.fw.C652.Core 0x000000012d07396e -[KMSubWindow455E0128_F409_4523_BCCE_A6C10831E6DF terminate] + 76

      6   jp.konicaminolta.fw.C652.Core 0x000000012d070380 -[KMPlugin455E0128_F409_4523_BCCE_A6C10831E6DF terminate] + 379

      7   jp.konicaminolta.fw.C652.Core 0x000000012d0701df -[KMPlugin455E0128_F409_4523_BCCE_A6C10831E6DF dealloc] + 24

      8   libobjc.A.dylib               0x00007fff8650a89c objc_object::sidetable_release(bool) + 236

      9   com.apple.print.framework.Print.Private 0x000000012cf99f43 0x12cf98000 + 8003

      10  libobjc.A.dylib               0x00007fff8650a89c objc_object::sidetable_release(bool) + 236

      11  com.apple.AppKit               0x00007fff8b15cd0d -[NSMenuItem dealloc] + 239

      12  libobjc.A.dylib               0x00007fff8650a89c objc_object::sidetable_release(bool) + 236

      13  com.apple.AppKit               0x00007fff8b1a60b4 -[NSPopUpButtonCell removeAllItems] + 59

      14  com.apple.print.framework.Print.Private 0x000000012cfa33d0 0x12cf98000 + 46032

      15  com.apple.print.framework.Print.Private 0x000000012cfb4bf1 0x12cf98000 + 117745

      16  com.apple.print.framework.Print.Private 0x000000012cfb432a 0x12cf98000 + 115498

      17  libsystem_trace.dylib         0x00007fff8fb3ecd7 _os_activity_initiate + 75

      18  com.apple.AppKit               0x00007fff8b1f1eb1 -[NSApplication sendAction:to:from:] + 452

      19  com.apple.AppKit               0x00007fff8b207946 -[NSControl sendAction:to:] + 86

      20  com.apple.AppKit               0x00007fff8b207862 __26-[NSCell _sendActionFrom:]_block_invoke + 131

      21  libsystem_trace.dylib         0x00007fff8fb3ecd7 _os_activity_initiate + 75

      22  com.apple.AppKit               0x00007fff8b2077bf -[NSCell _sendActionFrom:] + 144

      23  libsystem_trace.dylib         0x00007fff8fb3ecd7 _os_activity_initiate + 75

      24  com.apple.AppKit               0x00007fff8b205cb3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2821

      25  com.apple.AppKit               0x00007fff8b25e34f -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 770

      26  com.apple.AppKit               0x00007fff8b204366 -[NSControl mouseDown:] + 714

      27  com.apple.AppKit               0x00007fff8b76e2dc -[NSWindow _reallySendEvent:isDelayedEvent:] + 14125

      28  com.apple.AppKit               0x00007fff8b0fdc86 -[NSWindow sendEvent:] + 470

      29  com.apple.AppKit               0x00007fff8b0fa212 -[NSApplication sendEvent:] + 2504

      30  com.adobe.dvaui.framework     0x000000010ac33ecb dvaui::ui::OS_NodeTimerData::RemoveTimer() + 987

      31  com.adobe.exo.framework       0x000000010c8d598a exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 842

      32  DV_WidgetBinLib.dylib         0x0000000109f1eca5 0x109e84000 + 634021

      33  com.adobe.InDesign.Application UI 0x00000001161eb50e 0x1160a5000 + 1336590

      34  com.apple.AppKit               0x00007fff8b1f98ef -[NSApplication _realDoModalLoop:peek:] + 770

      35  com.apple.AppKit               0x00007fff8b1f5e76 -[NSApplication runModalForWindow:] + 119

      36  com.apple.AppKit               0x00007fff8b61d493 -[NSPrintPanel runModalWithPrintInfo:] + 498

      37  com.adobe.AGM                 0x000000010c0a80ab 0x10bd48000 + 3539115

      38  com.adobe.AGM                 0x000000010bd87c4f 0x10bd48000 + 261199

      39  com.adobe.InDesign.Print       0x000000011c3a3380 0x11c324000 + 521088

      40  com.adobe.InDesign.PrintUI     0x00000001210f8630 0x1210cd000 + 177712

      41  com.adobe.InDesign.PrintUI     0x00000001210f3f70 0x1210cd000 + 159600

      42  com.adobe.InDesign.PrintUI     0x00000001210f1e1c 0x1210cd000 + 151068

      43  com.adobe.InDesign.AppFramework 0x000000011445fad0 0x114430000 + 195280

      44  com.adobe.InDesign.AppFramework 0x000000011445ee3c 0x114430000 + 192060

      45  PublicLib.dylib               0x000000010b384651 CSubject::Change(IDType<ClassID_tag>, IDType<PMIID_tag> const&, void*) + 81

      46  com.adobe.InDesign.Widgets     0x0000000118254386 0x118250000 + 17286

      47  DV_WidgetBinLib.dylib         0x0000000109f1c338 0x109e84000 + 623416

      48  DV_WidgetBinLib.dylib         0x0000000109f1581a 0x109e84000 + 595994

      49  DV_WidgetBinLib.dylib         0x0000000109f190b1 0x109e84000 + 610481

      50  com.adobe.dvaui.framework     0x000000010a94ca97 dvaui::controls::UI_ControlView::SendControlMessages(dvacore::utility::SharedFunctions<bo ost::shared_ptr<boost::function<void (dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 71

      51  com.adobe.dvaui.framework     0x000000010a919fba dvaui::controls::UI_Button::SendButtonChangedMessage(dvacore::utility::Flags<unsigned char>) + 186

      52  com.adobe.dvaui.framework     0x000000010a91912c dvaui::controls::UI_Button::PerformAction(bool, dvacore::utility::Flags<unsigned char>, bool) + 108

      53  com.adobe.dvaui.framework     0x000000010a919b0a dvaui::controls::ButtonInputCapture::End() + 154

      54  com.adobe.dvaui.framework     0x000000010ab9582f dvaui::ui::PointerCapture::InvokeEnd(bool) + 143

      55  com.adobe.dvaui.framework     0x000000010aba0868 dvaui::ui::UI_NodeManager::EndInputCapture(bool) + 104

      56  com.adobe.dvaui.framework     0x000000010a919caf dvaui::controls::ButtonInputCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 255

      57  com.adobe.dvaui.framework     0x000000010abac106 dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 438

      58  com.adobe.dvaui.framework     0x000000010abab99f dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 159

      59  com.adobe.dvaui.framework     0x000000010abab852 dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 66

      60  com.adobe.dvaui.framework     0x000000010ac30250 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 608

      61  com.adobe.dvaui.framework     0x000000010ac2fdde dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 606

      62  com.adobe.dvaui.framework     0x000000010ac2e159 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 121

      63  com.adobe.dvaui.framework     0x000000010ac2e0b6 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22

      64  com.adobe.dvaui.framework     0x000000010ac2f885 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 69

      65  com.adobe.dvacore.framework   0x000000010a55eebc int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28

      66  com.adobe.InDesign.Application UI 0x00000001161e45e2 0x1160a5000 + 1308130

      67  com.adobe.dvacore.framework   0x000000010a55f010 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 144

      68  com.adobe.dvacore.framework   0x000000010a560505 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 165

      69  com.adobe.dvaui.framework     0x000000010ac3af1a dvaui::ui::OS_NodeTimerData::RemoveTimer() + 29738

      70  com.apple.AppKit               0x00007fff8b76ae37 -[NSWindow _reallySendEvent:isDelayedEvent:] + 648

      71  com.apple.AppKit               0x00007fff8b0fdc86 -[NSWindow sendEvent:] + 470

      72  com.apple.AppKit               0x00007fff8b0fa212 -[NSApplication sendEvent:] + 2504

      73  com.adobe.dvaui.framework     0x000000010ac33ecb dvaui::ui::OS_NodeTimerData::RemoveTimer() + 987

      74  com.adobe.exo.framework       0x000000010c8d598a exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 842

      75  DV_WidgetBinLib.dylib         0x0000000109f1eca5 0x109e84000 + 634021

      76  com.adobe.InDesign.Application UI 0x00000001161eb50e 0x1160a5000 + 1336590

      77  com.apple.AppKit               0x00007fff8b1f98ef -[NSApplication _realDoModalLoop:peek:] + 770

      78  com.apple.AppKit               0x00007fff8b423e64 -[NSApplication runModalSession:] + 71

      79  com.adobe.dvaui.framework     0x000000010ac22479 dvaui::ui::OS_Dialog::ModalLoop() + 297

      80  com.adobe.dvaui.framework     0x000000010ac2206d dvaui::ui::OS_Dialog::RunModal() + 173

      81  com.adobe.InDesign.DV_Widgets 0x000000011e53d74e 0x11e539000 + 18254

      82  WidgetBinLib.dylib             0x000000010a1e1bdf CDialog::WaitForDialog(short) + 127

      83  com.adobe.InDesign.DV_Widgets 0x000000011e53d6db 0x11e539000 + 18139

      84  com.adobe.InDesign.DV_Widgets 0x000000011e53ced5 0x11e539000 + 16085

      85  com.adobe.InDesign.PrintUI     0x000000012111dd44 0x1210cd000 + 331076

      86  PublicLib.dylib               0x000000010b2b4251 Command::DoImmediate(short) + 65

      87  com.adobe.InDesign.Utilities   0x0000000115c04197 0x115c02000 + 8599

      88  com.adobe.InDesign.Utilities   0x0000000115c04345 0x115c02000 + 9029

      89  com.adobe.InDesign.AppFramework 0x000000011443e815 0x114430000 + 59413

      90  PublicLib.dylib               0x000000010b2b3170 CmdUtils::ProcessCommand(ICommand*) + 64

      91  com.adobe.InDesign.PrintUI     0x0000000121130284 0x1210cd000 + 406148

      92  com.adobe.InDesign.Print       0x000000011c36c74a 0x11c324000 + 296778

      93  PublicLib.dylib               0x000000010b2b4251 Command::DoImmediate(short) + 65

      94  com.adobe.InDesign.Utilities   0x0000000115c04197 0x115c02000 + 8599

      95  com.adobe.InDesign.Utilities   0x0000000115c04345 0x115c02000 + 9029

      96  com.adobe.InDesign.AppFramework 0x000000011443e815 0x114430000 + 59413

      97  PublicLib.dylib               0x000000010b2b3170 CmdUtils::ProcessCommand(ICommand*) + 64

      98  com.adobe.InDesign.PrintUI     0x00000001210d70f6 0x1210cd000 + 41206

      99  com.adobe.InDesign.PrintUI     0x00000001210d6fe6 0x1210cd000 + 40934

      100 com.adobe.InDesign.Actions     0x000000011ebc0a98 0x11ebab000 + 88728

      101 com.adobe.InDesign.Actions     0x000000011ebaffc6 0x11ebab000 + 20422

      102 com.adobe.InDesign.Application UI 0x00000001161e8aca 0x1160a5000 + 1325770

      103 com.adobe.InDesign.Application UI 0x00000001161e87fa 0x1160a5000 + 1325050

      104 com.adobe.InDesign.Application UI 0x00000001161ebd46 0x1160a5000 + 1338694

      105 com.adobe.InDesign.Application UI 0x00000001161eec79 0x1160a5000 + 1350777

      106 com.adobe.InDesign.Application UI 0x00000001161edad6 0x1160a5000 + 1346262

      107 com.adobe.exo.framework       0x000000010c8cf9e2 exo::app::AppBase::InvokePreEventProcessing(dvaui::ui::OS_Event const&, bool&) + 18

      108 com.adobe.exo.framework       0x000000010c8d04ec int dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<int>(boost::fu nction0<int>, bool*) + 444

      109 com.adobe.exo.framework       0x000000010c8d0fbe int dvacore::config::ErrorManager::ExecuteFunction<int>(boost::function0<int>*, int*) + 14

      110 com.adobe.InDesign.Application UI 0x00000001161e45e2 0x1160a5000 + 1308130

      111 com.adobe.exo.framework       0x000000010c8d03c0 int dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<int>(boost::fu nction0<int>, bool*) + 144

      112 com.adobe.exo.framework       0x000000010c8d00aa int dvacore::config::ExecuteTopLevelFunction<int>(boost::function0<int>, bool*) + 170

      113 com.adobe.exo.framework       0x000000010c8cfa6b exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 91

      114 com.adobe.exo.framework       0x000000010c8d8ee4 int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 724

      115 DV_WidgetBinLib.dylib         0x0000000109f23f0c 0x109e84000 + 655116

      116 DV_WidgetBinLib.dylib         0x0000000109f23fde int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 14

      117 com.adobe.InDesign.Application UI 0x00000001161e45e2 0x1160a5000 + 1308130

      118 DV_WidgetBinLib.dylib         0x0000000109f23de0 bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 144

      119 com.adobe.dvaui.framework     0x000000010aa3334a bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 170

      120 com.adobe.exo.framework       0x000000010c8d58ce exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 654

      121 DV_WidgetBinLib.dylib         0x0000000109f1eca5 0x109e84000 + 634021

      122 com.adobe.InDesign.Application UI 0x00000001161eb50e 0x1160a5000 + 1336590

      123 com.apple.AppKit               0x00007fff8b023b68 -[NSApplication run] + 711

      124 com.adobe.exo.framework       0x000000010c8d53b8 exo::app::OS_AppBase::RunEventLoop() + 56

      125 com.adobe.InDesign.AppFramework 0x000000011457e6d3 0x114430000 + 1369811

      126 com.adobe.InDesign.AppFramework 0x000000011457d59c 0x114430000 + 1365404

      127 com.adobe.InDesign             0x0000000109e4568d main + 285

      128 libdyld.dylib                 0x00007fff939ca5c9 start + 1

       

      [trimmed by moderator]

       

      Message was edited by: Peter Spier