0 Replies Latest reply on Aug 1, 2015 1:39 AM by jumpingclear

    Problem with authorisation after changing my motherboard and cpu


      I recently changed my motherboard and cpu but swapped my hard drive over with the same windows and ade install.


      I borrows books from my local library through the Overdrive system. Now when I try to return a book ade says that I need to authorize my pc. When I look at Help -> Authorization Information, it says that my pc is authorized.


      I have tried uninstalling ade and reinstalling but it made no difference. I also tried Help -> Erase Authorization but that just keeps saying 'Unable to erase authorization. Try later.' - I have tried several times over the past couple of days.


      I assume that the new mb has confused ade as to whether it is still the same computer but I can't find a way to clear it and reauthorize.