Adobe Acrobat Reader mobile apps (for iOS, Android) will save any changes only when you close your PDF document by going back to the My Documents screen.
Please note that user bookmarks are supported in Acrobat Reader for Android only. Sorry for the confusion.
Thank you for your reply. I do close the PDF document and go back to the My Documents page, but it only saves some of the time. Is there a way to manually force a save?
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When you close a PDF document with any changes and go back to My Documents, you should see a toast message at the bottom of the screen.
Do you see a toast message (a) "Document Saved" or (b) "Document is being saved to Adobe Document Cloud..."?
Sample screenshot of (a) "Document Saved" shown in Acrobat Reader for iOS
Sample screenshot of (b) "Document is being saved to Adobe Document Cloud..." shown in Acrobat Reader for iOS
If you do not see any toast message in the My Documents, it means that yo did not make any changes to the PDF document that is being closed.
If you have a local document that is saved on your iPad/iPhone or Android tablet/phone, you can force saving the document to the Document Cloud by tapping the Share icon in the bottom bar and selecting the menu item "Save to Adobe Document Cloud".
If you have a cloud document, you will not get the option in the Share menu. The only way to force saving it is to close the document.
Does the problem (of changes not being saved) happen in Acrobat Reader for iOS or Android?
What were the changes that have not been saved?
Thank you for your reply! I sometimes get a toast message saying the file is being saved to the cloud. The changes that aren't being saved are highlights I've made on a document. I thought it had been saved and then I tried to pick up where I left off with my iPhone. It finally saved to the cloud after like 40 minutes of going back and forth between devices, opening the file, and making small changes. I mostly make changes on my Android device. I always close the document and the app, but that doesn't seem to force save it. :/
I mostly make changes on my Android device. I always close the document and the app, but that doesn't seem to force save it.
Would you try more experiments with the Acrobat Reader app only on your Android device?
- Open a PDF document in the Document Cloud.
- Highlight one line of text.
- Go back to the My Documents screen.
- Make sure that you see the "Saved to Document Cloud" toast message.
You can try to add highlight to several different cloud documents to see if the changes are saved properly.
Would you determine when the Android app fails to show the toast message? Is there a particular file that exhibits the problem?
Does the same problem occur when you add highlight in the Acrobat Reader app only on your iPad?