2 Replies Latest reply on Aug 3, 2015 7:00 AM by A.T. Romano

    serie nummer vallideren

    eddyd62236540

      Ik heb adobe pemier elments 13 geinstalleed op mijn computer, nu vraagt hij om de serienummer te vallideren  maar dat lukt me niet,hij vraagt  het keer op keer.

      Wat kan ik doen om mijn serienummer te valideren??

      Bedankt Eddy

        • 1. Re: serie nummer vallideren
          Steve Grisetti Adobe Community Professional

          Where did you get your serial number from?

           

          Also ensure that the serial number you're using is for Premiere Elements and not for Photoshop Elements.

          • 2. Re: serie nummer vallideren
            A.T. Romano Level 7

            eddyd

             

            If you have confirmed that you have the correct purchased serial number for Premiere Elements 13, you should contact Adobe Chat Activation to help you. It is the only one to handle this type of problem.

            Contact Customer Care

             

            If something has been lost in the translation and your problem is really that you keep getting the License this Product or Buy message when you try to open Premiere Elements, then you should be able to resolve the issue by clicking on License this Product and giving the purchased serial number that you have for the specific product that you have purchased.

             

            Also, make sure that you have a serial number and are not trying to use a redemption code or other code.

             

            Please let us know if you have any questions.

             

            Best wishes

             

            ATR