2 Replies Latest reply on Aug 3, 2015 10:04 PM by stefan-franz

    Lightroom crashes after klick on preferences



      Lightroom crashes, after klick on preferences in the edit menu.


      Note: The installation was a very big problem:

      First, i the trial version runs. After that, i bought the dvd version from amazon. I tried to uninstall the trial version and install the dvd. But the dvd version crashes every runing. No i download the trial version and register this version with my serial nr from the dvd version.


      My question 2: How can i deinstall the lightroom 100% from my win 8 laptop in order to install lightroom fresh and clean. I seems Creative Cloud and Lightroom bite firmly on the laptop like a virus.

      I don't want use CC but a stabile running from lightroom.


      S. Franz