0 Replies Latest reply on Aug 3, 2015 10:50 AM by bluedogyz400

    MediaCore crashing

    bluedogyz400 Level 1

      Media Core keeps crashing, master collection was uninstalled and reinstalled from scratch, but still crashes, after affects wont open.  Suggestions?

       

      Pretty sure the title says it all...but, I had the entire master collection installed and everything was working fine.  Didn't use it for a while and then one day media encoder stopped working, later I went to open after affects and it would not open.  All software updates had been performed.  I tried reinstalling the software to no avail.  I tried removing the software and even manually removed all residual files.  Reinstalled and still not working.  After reinstall of master collection, media encoder did not install properly, and after affects still isn't working.  All other software appears to have installed and is working properly.  Any suggestions?