4 Replies Latest reply on Aug 6, 2015 7:21 AM by Blast-Off Fireworks

    creative cloud library is not initialising

    Sambajumpa Level 1

      Hi,

      when i open up Photoshop or Illustrator or any other App using CC Libraries i get the error that the libraries could not be initialised.

      iphone and ipad are working fine.

       

      Windows 8.1

      Only updated everything.

      Allready did some Troubleshooting.

      Its not a firewall related issue.

      Its not host file related as i used a blank one to test.

      I did a Log off and Log on to CC.

       

      i had an issue with CC that it showed up only 2 GB not 20 GB.

      Support call solved this Problem.

      Not sure if these probs are related to each other just wantet to mention it.