0 Replies Latest reply on Aug 3, 2015 9:33 AM by Maggie_1950

    ADE does not recognize Kobo Ereader


      I have reset (including factory reset) my kobo (wifi);  I have successfully used it for 5 years. The date is correct.

      I choose manage library and it does show up as a device under computer but ADE and KOBO do no recognize it as an ereader.

      I am unable to load books.  Any suggestions.  I have tried everything the KOBO help has suggested.