Installer Failed To Intialize

[codyv28]

i downloaded the creative cloud installer 3 or 4 times and everytime i try to run the installer, it comes up and says Installer Failed to intialize.

I am on windows 7

[Sheena Kaul]

Hi Cody,

Try Error: "Installer failed to initialize" | Windows

Hope that helps!

Regards,

Sheena

[codyv28]

Creative cloud doesnt show up in my add/remove programs,so i am unable to uninstall or remove cause according to my PC its not there , only adobe program to show up is Reader.

[Sheena Kaul]

Please try the steps below:

• Uninstall the Adobe CC desktop app from the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
• Set the permissions to 'Full Control' on Adobe folders for the all the users in the following locations:
  • [System drive]:\Users\[user name]\AppData\Local\
  • [System drive]:\Program Files (x86)\Common Files\
• Restart the machine.
• Install the Adobe CC desktop app (Creative Cloud Help | Creative Cloud for desktop)

[codyv28]

Thanks I'll give it a try

[Sheena Kaul]

Sure.

Do let us know the outcomes.

[codyv28 · Accepted solution]

I deleted all the files manually from the program files, program files (x86) and common files directory, and i am now tring to reintsall creative cloud, so far it is working.

[Sheena Kaul]

That's great!

Thanks for sharing the solution.

[codyv28]

still didnt work, i tried a couple times and restarted it but nothing and the files still seem to be there tho