It sounds like your program is Photoshop Elements and its Elements Organizer. If so, you have posted your thread in the wrong forum. Somehow your thread got posted in the Adobe Premiere Elements Forum (video editing). Please re-post your thread in the Adobe Photoshop Elements Forum.
When you re-post your thread, please include Photoshop Elements and Elements Organizer version as well as the computer involved. As much details as possible.