5 Replies Latest reply on Aug 4, 2015 3:59 PM by patrickk1865327

    LR 6 still thinks it is a Trial Version after entering Serial Number

    patrickk1865327

      Downloaded LR 6.1, launched installer, selected, I have purchaced, entered perpetual licence.  After launch LR 6 seems to still think it is a trial version - under my name at top left it says join - trial expired.  If I try and sign off it says LR will be deactivated.  I do this and it makes me sign in again.  I have gone through 7 online chats over 8 hours and no one can get to the bottom of this.  My 6.0 does show as a product on the site under My Products with the serial number.