What computer operating system involved with your Premiere Elements 13? Have you updated 13 to 13.1 using an opened project's Help Menu/Updates? If not, please do that.
Probably more immediately...
Please go to Edit Menu/Preferences/General and look at the burn to DVD-VIDEO iso with and without the preference "Use Hardware Aceleration (works on Intel HD Graphics 2000 or higher" disabled. Can you now find the .iso file that you generate from Publish+Share/Disc/DVD burn to ISO Image?
We will be watching for your results.
Add On...What video card/graphics card does your computer use?
Thank you for your response. I wanted to try one more theory--lack of disc
space, so I freed up 20-some gigabytes, and tried again. Same problem.
I'm running on Windows 7. The motherboard has an Intel D45/43 Express video
chip on it. I tried the rendering with Hardware Assist both on and off, no
It will take some time, but my next experiment will be to recreate this
project on another more powerful machine, and see what happens.
On Tue, Aug 4, 2015 at 1:56 PM, A.T. Romano <firstname.lastname@example.org>
Have you tried saving your ISO to a new folder, a folder with no other files in it?
Yes, I routinely specify that the ISO is to be written to a drive other
than the system drive (which until recently had space problems). Premiere
Elements always reports that the job has finished. If it is, I can't see
it, and all that secret disc space on the system drive remains stuck until
the next reboot.
On Wed, Aug 5, 2015 at 7:12 AM, Steve Grisetti <email@example.com>
Thanks for the update. Sorry the news was not better. The disabling of the "Use Hardware Acceleration...." preference typically resolves the problem of successful burn to but the end product is not found. For it to be enabled and working, I believe that the key is Intel HD Graphics 2000 and higher. Not 100% sure, but I do not think that this would apply to your specific Intel card...I know it does not apply if card is described as just Intel HD Graphics.
We will be watching for further developments from your exploring the computer resource aspects of the issue, as your schedule permits.
There are all sorts of maneuvers with Save locations, including the deletion of the disc encoding temporary files in the Encoded Files Folder.
But, the bottom line is that the Premiere Elements 13/13.1 Publish+Share/Disc/Blu-ray burn to ISO Image 25 GB is a flawed process. I would keep away from it unless your end product .iso file has a file size of 1 GB or less. See the following for details
If the .iso file size is greater than 1 GB, when the .iso is taken to Blu-ray disc, the player does not recognize the content on the disc.
I have now installed Premiere Elements 13.0/13.1 on a different machine
(see error message below).
In moving the project source files from my workstation to this new
computer, the Windows file copy process noted that one of those source
files was corrupted and could not be copied. I am now guessing that this
was the cause of the problem I have experienced, and would suggest that
some kind of error checking keep the process from reporting a successful
conclusion when it is not.
Installing the image I got from the Adobe store onto the new computer
generated an error message box that required a disc in drive E. I don't
have a drive E. The problem was worse when I was doing the update to 13.1,
as the error dialog kept me from closing Elements as instructed by the
update process. I eventually used Task Manager to do so.
Opening Elements to create the new project generated the same error dialog,
although I was eventually able to dismiss it using one of the three buttons
If further experiments show that the corrupted file was NOT the cause of my
problem, I will return here.
Thank you for your help...
On Wed, Aug 5, 2015 at 7:19 AM, Michael Broschat
I am having the exact same issue. Running Windows 7 64-bit Enterprise Edition, Elements 13.1, lots of RAM and open disk space. I created a DVD and an ISO for an archive for a project I was working last week. Yesterday, I started a new project with only about 15 minutes of video. I used the same process that I've always used. I cut and edit the clips, add some markers for chapters, create a menu then burn to ISO so I can make DVDs as needed. The process always completes and says the ISO is created. I look in the directory and nothing is there. I have tried several times. I even deleted the project and re-created it with a different name and the same thing happens. Before I added the menus, I did write it to an AVCHD (mpeg) file and that worked, but that's not what I need. I used these same clips and others in the previous project that did work and I'm just trying to pull some specific content out for a shorter DVD. When I try to burn a DVD, it goes through the process then ends with an error about an interruption (but I can't recall the exact message) and the DVD is not written.
Any ideas? This is most annoying and may have to go back to iMovie on the laptop to get things done.
Are you sure you want to tag on to a 6 month old thread rather than start your own?
I have adobe premier elements 14 and have the exact same problem. I saved to ISO and there was no file there. This was today 4/22/16. I had successfully saved to an ISO file about 6 months ago. Don't know what is changed or how to fix it. Once my direct to disk stops, I will try checking the preferences for the hardware accelerator and disable it.